REFUND POLICY

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Digital Downloads

Refunds cannot be issued for any digital downloads, including but not limited to sheet music and audio files.  If you have any difficulty downloading your purchase or need access to an expired download link, please contact us via our contact form. 

 

Non-damaged, Non-defective Items

Refunds for non-damaged or non-defective non-digital items cannot be issued.  

 

Damaged or Defective Items

If your purchase arrives damaged or defective, we will replace it at no charge to you.  Please contact us via our contact form within 30 days of arrival to report the issue.  We may ask that you provide photo(s) of the item(s). 

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Received Incorrect Item(s)

If you receive the wrong item, we will replace it at no charge to you.  Please contact us via our contact form within 30 days of arrival to report the issue.  We may ask that you provide photo(s) of the item(s). 

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